Return and Refund Policy
At Niyati Jewels, we take pride in the quality and care behind every piece we deliver. Each order is thoroughly checked before dispatch to ensure you receive the best.
✨ Before placing your order, you can see real videos and pictures of all our jewellery on Instagram to shop with confidence. Follow us at @niyat.ijewels
Returns are accepted only if:
To request a return:
Refund Policy
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The product is damaged upon arrival
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You receive an incorrect item
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Returns are not accepted for design preference, or change of mind
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Returned items must be unused and in original packaging.
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Contact us within 48 hours of delivery
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Share clear photos of the item and packaging
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Share 360-degree opening video
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Once approved, the return must be shipped back by the customer.
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Refunds will be processed within 7–10 working days after receiving the returned item
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Refunds may be given as store credit or to the original payment method, depending on the situation or as per customer's choice.
GET IN TOUCH WITH US
We'd love to hear from you. Whether you have a question, a concern, or just want to share your feedback, feel free to drop us a message along with your name and email address.
For any inquiries, please contact at fav@niyatisjewels.com